Well, this sounds like the same problem I had a while back
after an upgrade of either jaws or adobe. Go into preferences
in adobe, to enhanced security and disable theprotected mode at
There are two ways to use the Jaws OCR to convert an
image PDF file.
I have noticed a change when trying
one way, the other still works.
I recently had to switch to a new
hard disk. This meant I had to download and install: Windows
10 version 1809, the latest Jaws 2019 and Adobe Acrobat
Reader DC v19.10.200.
Before this complete upgrade, I could
open a PDF image file either as a Thunderbird attachment or
by pressing ENTER on the PDF file in the directory tree.
There was then a Yes/No prompt for Jaws to do the OCR of the
Now, there is no “alert empty
document” message nor is there the prompt to do the OCR.
I get the Virtual cursor. It is a
blank window but the Jaws plus page-down command gives:
Start free trial.
When I turn off the Virtual cursor
and start the OCR with
Jaws plus space bar
Pressing “d” (for a document), I get:
OCR failed to start.
Pressing “w” (for a window), gives me
the OCR converted text.
The PDF document is converted but,
On the right of some lines are these
With Acrobat Pro DC
Start free trial
The second way to convert PDF to
text, still works. Highlight the PDF file in the directory
tree or File Explorer,
the applications key has: select
“convenient OCR with Jaws”.
When I do an OCR of the window, the
PDF and Pro DC message share the window. This seems to
prevent Jaws from converting the PDF document.
How do I get rid of the start free
trial with Acrobat Pro DC?