On Thu, Mar 14, 2019 at 06:31 PM, JM Casey wrote:
It is nuts that a support person would claim they are the same thing.I have often, during my now just short of 40 years in computing, uttered the phrase, "Technical support is often neither technical nor supportive." QED when someone claims cut, copy, and paste substitute for drag and drop.
Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763
Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.
~ H.L. Mencken, AKA The Sage of Baltimore