So far have only tried weather and it seems to be working
fine for me.
Click on the Support link, then go to the technical support
link and activate it, then find the link for Have feedback regarding the quality
of our products or services
Use heading level 1 to find “Product quality feedback”, it
will say “We welcome any suggestions you have that will help improve our
products and provide better service. Please be as specific as you can with
Below this is a simple form where you fill in your name,
email address, select the product from a combo box and then write a
The Jaws 2019 January update was just released this
morning, version 2019.1901.66, maybe see if it makes a difference in Word. The
main new feature which was added is a new option in the Jaws menu to sample,
add and remove Vocalizer voices, here is the direct download link for the
universal 32 and 64 Bit installer and the what's new
2019.1901.66 direct download link
Enhancements in JAWS 2019.1901.66 (January
The following is a list of improvements made in JAWS
2019 between the December 2018 update and the January 2019
To download the latest release, visit the Downloads web
page . You must be logged on as an administrator to install this
Add/Remove Vocalizer Expressive Voices
This new utility included in the latest releases of
JAWS, ZoomText, and Fusion provides a solution to seamlessly sample and
install or remove the Vocalizer
Expressive 2 voices used by all three products. This
avoids the need to download anything from external pages and makes the entire
process much easier across all products. And remember, once voices are set up
for one product, there is no need to install them again for the other
From the JAWS main window, press ALT+O to open the
Options menu, expand the Voices submenu, and then select Add/Remove Voices to
open the Add/Remove Vocalizer Expressive Voices utility.
This dialog includes:
• Language specific list of currently available
Vocalizer Expressive 2 Premium voices.
• Ability to select and Install as many voices as you
would like right from the list.
• See what voices are already installed as you review
• Hear a sample of the currently focused voice in the
list before deciding if you want to select it to be installed. To play a
sample, just press ALT+P while focused on the voice name in the list.
• Option to uninstall one or more voices.
• Option to uninstall all voices.
• Option to uninstall only the compact voices that had
been previously installed.
Note: If you remove a voice that is currently in use,
your JAWS, Fusion, or ZoomText will continue to speak using that voice until
you restart the software or reboot the computer. Once you restart, it will
default to the next profile available.
If there are no more Vocalizer Expressive Voices
available, JAWS and Fusion will default back to Eloquence.
In JAWS and Fusion, after installing a premium voice, a
profile is created for each of those new individual voices which can be
further customized using the Voice Adjustment dialog box. You can also easily
switch between all the new voices by pressing CTRL+INSERT+S to open the Select
a Voice Profile dialog box, pressing the first letter of the voice you want to
use, and then pressing ENTER. If you prefer not to have a profile generated
for each installed voice, open the Voice Adjustment dialog box and clear the
"Enable Additional Voice Profiles for installed Vocalizer Expressive 2 voices"
check box so that only the standard Vocalizer Expressive factory and user
profiles are listed.
If you find that compact voice collections had
previously been installed, there is also an option to remove all compact
voices. This is especially beneficial for users of Fusion or ZoomText 2018 or
later which installs dozens of the compact voices by default. If you do not
need all of these voices and languages, this makes it easy to remove all
compact voices at once.
Improved Kindle Support
We have made several improvements to performance when
using JAWS with the Kindle for PC app from Amazon. In particular, you can now
do the following while reading a book:
• Use U or SHIFT+U to move to the next or
prior link in a book.
• Use N or SHIFT+N to move to the next or
prior block of text that is not a link.
• Use INSERT+UP ARROW or INSERT+NUM PAD 5
twice quickly to spell the current line or word just like in other
• Press INSERT+PAGE DOWN to read the Kindle status bar.
In addition, JAWS now announces when you move to a new
page while reading.
• In a Remote Desktop or Citrix connection, resolved an
issue with speech not being interrupted as expected when pressing CTRL
or when typing.
• JAWS now correctly reads emojis in messages you
receive in Outlook.
• Resolved an issue with JAWS not reading as expected
when attempting to select an address from the Autocomplete list in an Outlook
• When switching views in the Outlook calendar, removed
extraneous speech so that only details for the current view are
• You can now configure whether or not levels are
announced when navigating Word documents or Outlook emails, such as when
moving in and out of lists. To toggle this feature, open Quick Settings
(INSERT+V ) and navigate to "Outline Level Indication."
• If you hear the buzzer sound while typing in Word or
Outlook to indicate a misspelled word, when you manually correct or delete the
word, JAWS now plays a ding sound to indicate the error has been corrected.
With this feature enabled, JAWS also indicates spelling errors in documents as
you navigate. If you prefer not to have JAWS indicate misspellings as you
navigate, or you want to know about spelling errors, but you do not want to be
alerted as you
type and make a correction, open Quick Settings
(INSERT+V ), turn off the "Spelling Buzzer on mistyped words" option, and then
you will be able to configure the "Spelling Error Detection"
• When attempting to insert a symbol in Word, Excel, or
PowerPoint, resolved an issue where JAWS was not reading as expected while
navigating the available symbols.
• Resolved issues with table navigation as well as
columns not being reported correctly in certain non-uniform tables in
• When doing a Say All ( INSERT+DOWN ARROW ) in Word
2013, addressed a customer reported issue where text was being skipped if a
page break was encountered.
• Links selected in Research It results now open in the
user's default web browser.
• Resolved a reported issue where position information
in lists was not being announced as expected when the "Announce Position and
Count when navigating in lists" option in the Configure Verbosity Levels
section of Settings Center was disabled. When this option is off, JAWS should
only announces position information when the list first gains focus or when
pressing INSERT+UP ARROW or INSERT+TAB .
• Resolved customer reported issues in Adobe Reader
where JAWS was repeating table column titles multiple times and was not always
reading the first line of a new page if the previous page ended with a
• Addressed a reported issue in Adobe Reader where
keystrokes such as CTRL+PAGE UP or PAGE DOWN to move by page were
not working in certain PDF documents.
• Addressed a reported issue where JAWS language auto
detection was not working in PDF documents.
• Addressed an issue in Chrome where bulleted list items
were being shown with the bullet on a separate line from the
• When you activate the JAWS Quick Keys mode in Google
Docs ( INSERT+SPACEBAR, Q ), you can now press M or SHIFT+M to
move to the next or previous spelling error. In addition, you can now press
QUESTION MARK to display help for this layer.
• Resolved an issue where JAWS was saying "0 of minus 1"
while navigating combo boxes in Internet Explorer or when using Virtual
Ribbons in Office.
• Resolved reported issues using JAWS with the iManage
• JAWS now includes a Czech language braille table which
can be selected in the Computer Braille Tables dialog box in Settings
From: email@example.com <firstname.lastname@example.org> On Behalf Of
Sent: Thursday, January 31, 2019 7:23 AM
Problem using Word 2016
I have this problem whenst moving word by
Jaws2019 word2016 and windows 10;
Jaws will say nothing as I ctrol-left and right
Like it loses its place or something.
Ph: 618 783 9331
From: email@example.com <firstname.lastname@example.org> On Behalf Of
Sent: Thursday, January 31, 2019 10:19 AM
Subject: Re: Problem using Word 2016
JAWS2019 is struggling with Word for me, as well
sometimes it reports that
a page is blank, when NVDA and Narrator can read a
pageful of text.
Unload/reload is the only solution I have
At 09:05 AM 1/31/2019, you wrote:
>Hello, For some reason I will be in Word 2016 and
Outlook 2016. I'm
>using Windows10 and Jaws 2018. I will flip back and
forth between word
>and outlook. Eventually Jaws has a hard time reading
when I arrow up or
>down. Sometimes I can read the line and sometimes it
cannot. Many times
>I cann't even move word by word. I can unload Jaws
and reload and the
>problem goes away for a few minutes. Then it comes
back and unloading
>Jaws doesn't work. I then have to close out of
everything and reboot.
>What could be causing this problem.
>Microsoft accessibility cannot determine what is
causing the problem.