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  2. Problem using Word 2016

Re: Problem using Word 2016

Kimber Gardner
 

I get this behavior with jaws 2018. It happens whenever I switch from
the emulator window to an office app be it word or skype or whatever.

I did contact FS but felt pretty much blown off.

On 1/31/19, Tom Behler <tombehler@gmail.com> wrote:
I have experienced this problem with Jaws 2019 as well on both my Windows 7
and Windows 10 computers.



As is indicated, unloading and reloading Jaws helps temporarily, but the
problem often returns.



Has anyone contacted FS about this?



I will do so if I can replicate the issue consistently.



Tom Behler





From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kevin Meyers
Sent: Thursday, January 31, 2019 10:05 AM
To: jfw@groups.io
Subject: Problem using Word 2016



Hello, For some reason I will be in Word 2016 and Outlook 2016. I'm using
Windows10 and Jaws 2018. I will flip back and forth between word and
outlook. Eventually Jaws has a hard time reading when I arrow up or down.
Sometimes I can read the line and sometimes it cannot. Many times I cann't
even move word by word. I can unload Jaws and reload and the problem goes
away for a few minutes. Then it comes back and unloading Jaws doesn't work.
I then have to close out of everything and reboot. What could be causing
this problem. Microsoft accessibility cannot determine what is causing the
problem. Thanks, Kevin






--
Kimberly
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