Even though this might seem extreme, really peculiar issues like this tend to be the result of corruption, whether with the Windows 10 install or the program install. One of the things I've routinely done when I get these inexplicable errors under Windows 10 is to do an "install over" reinstall keeping all existing files and applications. You can use either one of the two following instruction sets to do that. Pick the one with the style you find easiest to follow:
Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763
Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.
~ H.L. Mencken, AKA The Sage of Baltimore