I have these same issues using Word 2016.
Pretty sure I had the issues with JAWS 2018 and was hoping
2019 would fix it, but that is not the case. I think I notice
this is most likely to start occurring when I’m doing
selecting of text to format or cut and paste it. That is,
once I do these steps, the issue starts and exiting and
restarting JAWS is my current, albeit annoying, fix. I’m
working on a large document for our executive team and this
was really problematic yesterday. When it starts happening.
JAWS does not hold focus for the line I’m actually on. I can
see my cursor is on a blank line, but JAWS is reading text
from a line or two away. Likewise, I can be on a line with
text and JAWS will not read it. The only keystroke that will
accurately read what is on the line my cursor is on isInsert
Tab. Refreshign the screen and JAWS up arrow do not work.
I’m trying to recall if Say All works correctly. I’ll capture
specific notes the next time it happens and send them to tech
P.S. I have Word 2010 at home and think I
have seen similar behavior there, but I don’t use Word enough
at home to recall fully.
Microsoft Word with Jaws 2019 does not seem
to be reading right. Sometimes it lags skipping words, or
lines. When I try to copy and paste it does not read to me
what is being selected, or it’s on the wrong line trying to
If I close it down, then restart the
program it will read ok for a bit then it goes right back.
Information and Community Outreach Coordinator
The Ability Center
419.885.5733 x 239
5605 Monroe St. Sylvania, OH 43560