Re: jaws2019, latest version not reading message list in Outlook


Tom <tomcat509@...>
 

Hi Jessica,

 

Yes, I have had this problem from time to time and the only solution  seems to be to unload and reload Jaws.  If this does not work then reboot your system.

 

HTH

Tom

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jessica D
Sent: Wednesday, 2 January 2019 11:08 AM
To: main@jfw.groups.io
Subject: jaws2019, latest version not reading message list in Outlook

 

Hi,

 

I’m using a windows 10 laptop with Jaws2019, latest version, and jaws refuses to read the message list.

 

Its as if jaws doesn’t even see it.

 

What can I do?

 

Thanks,

 

Jessica

 

 

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