Re: Excel 2016 and JAWS 2019 Always Crashing on Exit
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Maybe you have already tried this, but have you gone to the file menu and exit and tried to get out from there? I remember a couple of years ago I had a similar problem with Acrobat professional. I think that is the way I had to exit because if I used alt+f4 everything crashed and I would have to restart the computer. That was before the days that JAWS could right itself.
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of Lee, Amanda * via Groups.Io
Sent: Monday, November 19, 2018 9:51 AM
Subject: Re: Excel 2016 and JAWS 2019 Always Crashing on Exit
I have been experiencing this issue for quite sometime with JAWS 18 as I can’t always readily upgrade to new versions here due to group policy, etc. It’s annoying and the only solution I have is to launch another Screen Reader to Restart excel.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Richard B. McDonald
I am using JAWS 2019 with Excel 2016. Every time I exit Excel (alt+F4) after saving my workbook (Controls), both Excel and JAWS crash. I do not know which crashes first, if that matters. JAWS automatically restarts. Excel comes up with the dialogue box saying that the program has stopped working and asks me if I would like to restart the program.
Has anyone else experienced this?