Best Screen Resolution for JAWS

Richard B. McDonald



On this subject see what JAWS technical support said, below.  I was interested about this.  because I was occasionally having some odd JAWS issues, I decided to check to see what my screen resolution was.  It was much higher than the 1024x768 JAWS recommends.  Changing my screen resolution to 1024x768 seems to result in better JAWS performance.



Richard M.


From: Vispero Technical Support <support@...>
Sent: Monday, November 19, 2018 8:02 AM
To: Richard B. McDonald <richardbmcdonald@...>
Subject: RE: Best Screen Resolution for JAWS


Hello Richard:


Thank you for contacting Vispero™ Technical Support.

I believe this is normal behavior in the Spellcheck dialog. Reading the Window with Insert + B reads all the buttons for me here.


The JAWS help topics list this in regards to the display adapter

“ A display adapter capable of at least 800 x 600 screen resolution with 16-bit color (1024 x 768 screen resolution with 32-bit color recommended)”


You can try lowering the resolution to see what that does, but I get the same behavior here.


If you have any additional questions regarding this or any other issue, please don't hesitate to contact us.


If replying to this message, be sure to include all previous correspondence pertaining to this matter so that we might better assist you.






Bill Herzler JAWS, MAGic, & ZoomText Certified

Vispero™ | Technical Support Specialist

17757 US Highway 19 N, Suite 560, Clearwater, FL 33764

T 727-803-8600 F 727-803-8001


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