Re: Excel 2016 and JAWS 2019 Always Crashing on Exit


 

Exactly, this happened a lot or maybe I should say it happened almost always in Windows 7 but it's not an issue in Windows 10. That is why I asked if this was Windows 7 or Windows 10. Windows 10 almost never crashes and Jaws 2018 and Jaws 2019 crash very rarely. Of course there is the little problem that in Windows 10 there are a number of other accessibility issues including greatly reduced usefulness of the Jaws cursor, but strictly when it comes to how stabil it is I have no complaints.

I wouldn't hold my breath that anything will change with respect to this issue of Jaws/Excel in Windows 7 given that Windows 7 is very much on the backburner these days.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris Hill
Sent: Saturday, November 17, 2018 10:14 AM
To: main@jfw.groups.io
Subject: Re: Excel 2016 and JAWS 2019 Always Crashing on Exit

 

Haven’t noticed with windows 10. 

 


On Nov 17, 2018, at 11:58, Richard B. McDonald <richardbmcdonald@...> wrote:

I am using Windows 7 Pro 64 bit.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, November 17, 2018 6:51 AM
To: main@jfw.groups.io
Subject: Re: Excel 2016 and JAWS 2019 Always Crashing on Exit

 

Do you use Windows 7 or Windows 10?

This used to happen a lot to me under Windows 7, Windows 10 rarely ever crashes any more and Jaws under Windows 10 while offering reduced accessibility for many legacy applications I use rarely ever crashes, either.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard B. McDonald
Sent: Saturday, November 17, 2018 6:39 AM
To: jfw@groups.io
Subject: Excel 2016 and JAWS 2019 Always Crashing on Exit

 

Hi!

 

I am using JAWS 2019 with Excel 2016.  Every time I exit Excel (alt+F4) after saving my workbook (Controls), both Excel and JAWS crash.  I do not know which crashes first, if that matters.  JAWS automatically restarts.  Excel comes up with the dialogue box saying that the program has stopped working and asks me if I would like to restart the program.

 

Has anyone else experienced this?

 

Thanks,

Richard

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