Re: Excel 2016 and JAWS 2019 Always Crashing on Exit


Ekstrand, Pamela A. -ND
 

I often have these crashes when exiting Excel with JAWS 2018. I have not tried it with JAWS 2019 yet. I am running Windows 7.

Pam


________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Sieghard Weitzel [sieghard@live.ca]
Sent: Saturday, November 17, 2018 9:50 AM
To: main@jfw.groups.io
Subject: Re: Excel 2016 and JAWS 2019 Always Crashing on Exit

Do you use Windows 7 or Windows 10?
This used to happen a lot to me under Windows 7, Windows 10 rarely ever crashes any more and Jaws under Windows 10 while offering reduced accessibility for many legacy applications I use rarely ever crashes, either.


From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard B. McDonald
Sent: Saturday, November 17, 2018 6:39 AM
To: jfw@groups.io
Subject: Excel 2016 and JAWS 2019 Always Crashing on Exit

Hi!

I am using JAWS 2019 with Excel 2016. Every time I exit Excel (alt+F4) after saving my workbook (Controls), both Excel and JAWS crash. I do not know which crashes first, if that matters. JAWS automatically restarts. Excel comes up with the dialogue box saying that the program has stopped working and asks me if I would like to restart the program.

Has anyone else experienced this?

Thanks,
Richard

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