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The simplest way to check is to hit windows-r and type in winver.
Mine, for example, says version 1803, which is the April 2018
version. I'll bet a new computer from the store would have this
version. If that is what your friend has, she probably should be
talking to Freedom Scientific to see if her version of jaws will
actually work with it.
On 11/9/2018 21:27, O.Addison Gethers
I don’t know and I will ask her
tomorrow !! If she does not know ,how can she find out ?
Well, my first question would be, which version of windows
10, it is changing about twice a year. My second question
would be, does a jaws 17 work on that new of a windows 10. I
suspect an upgrade of jaws will be needed to fix the problem.
On 11/9/2018 18:28, O.Addison Gethers
Hello All My friend told me she have a
new desktop computer with window 10 and using jaws 17 !!
She received jaws 17 disc from FS she installed and
download from disc then she noticed when she finish
install jaws 17 then it’s ask her to press spacebar to
restart computer then jaws never came back on !! She press
window r type jaws17 it came on few second it cut off
again !! Does anyone know why this happening to jaws 17 ?