Re: Jaws and Firefox issue - only speaking commands not reading website


Stan Bobbitt
 

Yeah I get that all the time. Although occasionally it works smooth as silk but the very moment I need some time sensitive information, bang, it freezes and I have to use the task manager to end the task. GRRR!

Stan B

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Monday, October 8, 2018 5:04 PM
To: main@jfw.groups.io
Subject: Re: Jaws and Firefox issue - only speaking commands not reading website

 

Really, JAWS 2019 Beta; although I use JAWS 2018 and Firefox 62, there is a serious issue with JFW that causes Firefox to freeze up frequently and need to be restarted with task manager.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of WILKINSON Julie
Sent: October 8, 2018 5:00 PM
To: main@jfw.groups.io
Subject: Re: Jaws and Firefox issue - only speaking commands not reading website

 

Hi Tracy:

You need Jaws 2018 for the new Firefox to work correctly. Is that the version of Jaws you are running?

Julie

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of traci.mwd@...
Sent: Monday, October 8, 2018 1:30 PM
To: main@jfw.groups.io
Subject: Jaws and Firefox issue - only speaking commands not reading website

 

[Edited Message Follows]

Okay, my kids both have Dell laptops and predominately use NVDA because Jaws hates their school's website.  Anyways they need to take an online test on another website and all Jaws is speaking is the keys we hit - it won't read any webpage.  I know this has to be something completely stupid, but I need to get this sorted out for them to take this test.... ugh.  We are all more familiar with NVDA and not Jaws which we obviously need to balance out but the kids prefer NVDA as they have no issue's with it.

Oh, Jaws and Firefox on updated versions.

When we open Firefox we are getting "Display of tab content is disabled due to incompatibility between Firefox and your accessibility software. Please update your screen reader or switch to Firefox Extended Support Release." - But I thought all this was ironed out with Jaws and that crazy version recently.

Thank you!



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