Re: Thank you and a question about pdf files

Richard Turner

Shirley, for some unknown reason, Microsoft has Edge defaulting as the reader for PDF files.  It is a mystery to me why they did this.

Dean’s methods should work, and the one using the properties and accessing the change button, should change the default to Adobe Acrobat rather than Edge so future PDF’s will open correctly.


I think everyone may want to write accessibility@... and mention how useless Edge is for PDF files to open in Edge.






“Definition of an expert: An ex is a has-been and a spirt is a drip under pressure.” – Bruce U. Utah Phillips


From: <> On Behalf Of Dean Martineau
Sent: Monday, September 24, 2018 2:51 AM
Subject: Re: Thank you and a question about pdf files


In Windows 10, there are several ways to get a pdf document to open in Adobe Reader, which is what you want. I’ll mention a couple.


First, when in the e-mail client, focus on the attachment and use the application or context menu key to see what choices are offered.  One will likely be to save the document.  Once you do so, go to Documents where it prob ably resides and focus on it.  Use the application key and press H until you hear Open With. Adobe Acrobat Reader will probably be among the first choices, if it isn’t, the menu allows you to choose another app, and you can locate it there.  If you do so, you can tab to a check box to always use this app to open pdf files.


If you can get the pdf saved, or if you have another one on your system, focus on it and press alt+enter to bring up its properties. Once there, tab once to the Change button and press space. Tab to the list of potential apps to use to open pdf files and choose adobe acrobat reader.


Let us know if this doesn’t work.

From: <> On Behalf Of Shirley Tracy
Sent: Friday, September 21, 2018 7:06 PM
Subject: Thank you and a question about pdf files


Hi everyone,


First, thanks to  those of you who answered my question about using convenient OCR. It’s awesome!


Now, for another challenge (to me, anyway). A medical person has emailed me an important pdf attachment. I’ve been able to open them in the past. But I haven’t needed to for a while. I’m running JAWS 2018 and Windows 10. I started using Gmail just recently and am still learning to use it.


Meanwhile, I started importing the Gmail into Windows Mail for quick and simple emails—it’s faster for me right now.


Anyway, my problem is this: PDF attachments won’t open. I press enter, and the word “EDGE” is read at the top and that’s all. So I went directly to my Gmail account, and the same thing happened. How did Edge get involved? Is there any way to be able to read this pdf attachment? Help!


Thank you so much.








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