If you refer to audio ducking, I did give you the exact steps, here they are again:

Open the Jaws settings Centre by pressing Jaws Key+6

Press Control+Shift+D to make sure default settings are loaded

Now type the word “lower” into the search box, of course without the quotation marks

Tab once to the result, Jaws should say this:

1 Search Results list box

Lower audio volume of programs while JAWS speaks not checked

User

If this setting is checked then press the spacebar to uncheck it, then tab to OK and press the spacebar or enter.

Lastly, unload and reload Jaws or simply reboot your computer and see if this helped. I hope you can follow these steps because that is about as clear as I can make it.

Regards,

Sieghard

Hi there I have desktop with window 10 and I don’t know how to turns off window something in jaws 2018

Addison

If you are using Windows 10 make sure audio ducking Is turned off in Jaws 2018, it could be that it is lowering the volume.

To check go to settings with Jaws Key+6, press Control+Shift+D to make sure default settings are loaded and type “lower” into the search box.

You will have 1 search result which says “Lower audio volume of other programs while Jaws speaks”, make sure this is unchecked.

Hi Richard I just download and installed jaws 2018 on Monday afternoon when I was only used jaws 18!! When I was using jaws 2018 I setup all my speech and jaws pitch and etc like I have on jaws 18  but jaws 2018 isn’t loud enough for me to hear with my hearing aid  so I had to turns up the speaker volume up louder to hear better . Then 2 day later I switch back to jaws 18 it was too loud I had to turns down the speaker volume to hear jaws better so there is something strange I have to turns up louder on jaws 2018  less than jaws 18 !! I don’t hasve jaws 2019

In the body of your message, you only say 18. I am guessing you mean 19 sounds better or louder?