Yes, I am having the problem. No, no idea how to fix it. I’ve installed a different version of Firefox and even changed some settings without any luck. It is very frustrating and nearly makes me want to use Chrome exclusively. Oddly, it’s only happening on one of my two computers which makes even less sense.

I’m wondering if anybody else is having this problem.

I’m running Firefox version 62, latest version of JFW, and Windows 10.

I’ll be arrowing down through a web page, and all of a sudden JAWS just stops reading. Sometimes it comes back after a few seconds, but not always.

I especially notice it when reading the Boston Globe in NFB Newsline on the web.

Also when I’m using Google Docs, I’m noticing an irritating lag when I hit up or down arrow in a document.

Any thoughts on how to remedy this?

Jerry Berrier

Director of Education Technology

Perkins School for the Blind
175 North Beacon Street
Watertown MA 02472
P: 617-972-7826
Perkins.org