Paul,  How does Crome work with JAWS 18?  I am using Firefox version 52 and JAWS 18 and it works, but I have run into problems with some web pages and want a different browser and you say that you use Crome as your main browser with Firefox as a back up.

Love in Christ
Marty

Hi Bill,

I had the same issue the other day ,I’m only running  jaws 18, so looks like that’s what the issue must be. In all fairness  I actually use chrome as my main browser, but use Firefox as a backup. I should be able to find and download an older version of Firefox and work out how to prevent it updating, but just wanted to check which version of Firefox I would be looking to download that would still work with jaws 18. Can you confirm which version I’m looking for? As for the security  side of everything, I completely understand risks of not using the most up to date browser and I’m fine with that side of things, especially  since I really only use Firefox as a backup option as I mentioned previously.

Paul

Well, I did this for a number of years. I use Eset NOD32 as my antivirus, and I turned off all the threat measures in Firefox. I don’t need multilayers of protection, as long as my antivirus and firewall are working and up-to-date.

If I were going to help someone do this, I would give them caveats, but many people don’t want to pay for another version of JAWS, and may want to stay with their same browser.

Hey Bill.

You seem to know what you’re talking about in this group and so I don’t want to come off as overly critical….

But are you sure helping people to do this is really a worthy cause? At least, without some important caveats?

Mozilla themselves do not recommend doing this. Version 52 won’t even be receiving security updates anymore. I suppose it’s all right, so long as people understand that it should be only a temporary measure til they get around to switching to a different course.

Hi, Marilyn. The problem is that whichever version of Firefox you had previously, it updated automatically, and, because you don’t have JAWS 2018, Firefox 62.0 will not work with your version of JAWS.

The only thing to do is to download an earlier version of Firefox and, after installing it, make sure you disable automatic updating of Firefox. This takes a few steps to make sure it doesn’t update.

If you are interested, Write back. I’ll have you call me, and I’ll also walk you through the process of disabling any future updates.

I checked on my desktop and Firefox is there but I cannot tell what version it is.

The whole message says “Display of tab content has been disabled. Update your screenreader software or switch to Firefox extended support release.”

My laptop is set to automatically do updates, so I don’t know what the problem is.

Thanks.

Marilyn

Is that the whole extent of the message you are getting? It doesn’t sound like it’s telling you to do anything. Do you use firefox already? What version?

Hello all,

Yesterday I had no problems with opening a link in the body of certain emails, but now I’m getting a prompt that says the link cannot open and I should do the following: “Firefox extended support release.”

What does this mean? How would I go about doing this?

Any help would be greatly appreciated.

Thank you so much.

Marilyn