Re: issue with installing JAWS on windows 10. The JAWS Install has failed.

Mário Navarro


and I have the microsoft account as an administrator.
thank you.

Às 18:31 de 09/09/2018, netbat66 escreveu:

is another version of jaws running when you are installing the new version?
the installation file has its own voice when running it.
but it will not load when another screen reader is running.
i have had better luck when i install with no other screen reader running.
also log on to the computer as administrator if you arn't already.

-----Original Message----- From: Mário Navarro
Sent: Sunday, September 09, 2018 3:55 AM
Subject: issue with installing JAWS on windows 10. The JAWS Install has failed.

someone can help?

every time I try to install the version of JAWS 2018 latest update, I
get notified with this message:
The JAWS Install has failed.

I've tried several solutions but without success...

in the freedomcientific site, I can't find anything related to this issue.
I embrace the fact that the freedomscientific Web site, is very poor in
solving problems.
the support it's a shame ...
my system is windows 10.
the system is with the latest build 18.
some of you have the solution to solve this issue?

thank you all.

A acção pode nem sempre ser felicidade, mas não há felicidade sem acção...

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