Re: Protected view/Can't read email attachment
Laura, press alt, then f, then i, and finally e. this should allow youtoggle quoted messageShow quoted text
to read/edit the document.
-------- Original Message --------
From: Laura Richardson [mailto:email@example.com]
Sent: Saturday, Sep 8, 2018 6:42 PM EST
Subject: Protected view/Can't read email attachment
I received an email with three attachments …… they are word docs, not
PDF. When I open the attachment Jaws says “protected view” and I’m
unable to read the document. Could somebody please help? It is very
important and urgent that I read these attachments. I’m using Jaws 18,
Windows 10 and Outlook 2016.