Re: Protected view/Can't read email attachment


Laura, press alt, then f, then i, and finally e. this should allow you
to read/edit the document.

-------- Original Message --------
From: Laura Richardson []
Sent: Saturday, Sep 8, 2018 6:42 PM EST
Subject: Protected view/Can't read email attachment


I received an email with three attachments …… they are word docs, not
PDF.  When I open the attachment Jaws says “protected view” and I’m
unable to read the document.  Could somebody please help?  It is very
important and urgent that I read these attachments.  I’m using Jaws 18,
Windows 10 and Outlook 2016.


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