Re: Protected view/Can't read email attachment

Alan Robbins <alan1057@...>



Don’t have anything here now but seems I remember once opened hitting F6 key would give you a choice to select open or read. Normally I would not throw an idea I couldn’t test but you are saying urgent.



From: <> On Behalf Of Laura Richardson
Sent: Saturday, September 8, 2018 6:42 PM
Subject: Protected view/Can't read email attachment




I received an email with three attachments …… they are word docs, not PDF.  When I open the attachment Jaws says “protected view” and I’m unable to read the document.  Could somebody please help?  It is very important and urgent that I read these attachments.  I’m using Jaws 18, Windows 10 and Outlook 2016.




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