Protected view/Can't read email attachment


Laura Richardson
 

Hello,

 

I received an email with three attachments …… they are word docs, not PDF.  When I open the attachment Jaws says “protected view” and I’m unable to read the document.  Could somebody please help?  It is very important and urgent that I read these attachments.  I’m using Jaws 18, Windows 10 and Outlook 2016.

 

Laura

 

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