Re: Jaws stops talking using Word2016


Ashleigh Piccinino
 

I think we also need to know what version of jaws you are using. Have you tried contacting the FO? They might be able to help.


From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Kevin Meyers <kevinmeyers@...>
Sent: Friday, August 17, 2018 1:41:40 PM
To: main@jfw.groups.io
Subject: Re: Jaws stops talking using Word2016
 
What version of Windows are you using? I was doing mainframe programming until last year. I was using Office 2016, Windows 7 and host explorer emulation package.  What company are you working on a mainframe? What language do you program in?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Thursday, August 16, 2018 11:15 AM
To: main@jfw.groups.io
Subject: Re: Jaws stops talking using Word2016

I have a very similar problem using jaws 2018, any program in office
2016 and a mainframe emulator called attachmate.

Like you, if I flip between an office application then back to attachmate I seem to lose control of my cursor. Jaws reads only the line where the cursor was positioned before switching windows and won't read anything else unless I refresh the screen with the jaws key
+ escape.

The only way I've found to get jaws back on track is to log out of the emulator and back in.

As I said, this problem isn't particular to word, at least for me. It also happens with Skype for business, outlook and any other office application.

Kim

On 8/16/18, Kevin Meyers <kevinmeyers@...> wrote:
> Hello, I will be in a word document and flip to Outlook2016 to get
> something from an email. I have multiple documents in word open. After
> flipping back and forth from Outlook and word Jaws has a hard time
> reading the word document. I cannot use the control key and a arrow
> key to move from word to word. I have to arrow up and down multiple
> times to have a line read. I end up unload and loading Jaws. Then
> after flipping back and forth between outlook and word it goes back to
> have the problem with reading. I even made sure the word window is
> maximized. What could be wrong?
>
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--
Kimberly






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