Re: Adobe Accessibility Setup Assistant


Jonas Voll
 

No, this is a new install of the OS, as in a new install of Windows 10 and a new install of Adobe!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.


From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, August 17, 2018 10:54 AM
To: main@jfw.groups.io
Subject: Re: Adobe Accessibility Setup Assistant

 

OK, so you went to the Adobe reader help, and selected repair installation from the Adobe help menu?

 

If so, I don’t know what to tell you. Maybe the Microsoft Answer desk can get it working for you.

 

800-936-5900

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Friday, August 17, 2018 8:49 AM
To: main@jfw.groups.io
Subject: Re: Adobe Accessibility Setup Assistant

 

Done that!

Reinstall the OS!

Still not working!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, August 17, 2018 10:48 AM
To: main@jfw.groups.io
Subject: Re: Adobe Accessibility Setup Assistant

 

Well, if all else fails, I’d either try a repair, or remove Adobe DC, and reinstall.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Friday, August 17, 2018 8:43 AM
To: main@jfw.groups.io
Subject: Re: Adobe Accessibility Setup Assistant

 

Yes but it just pops back up after I restart Adobe!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, August 17, 2018 10:22 AM
To: main@jfw.groups.io
Subject: Re: Adobe Accessibility Setup Assistant

 

Hi, Jonas. Did you go through and accept all the settings, and close out the Accessibility Assistant?

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Friday, August 17, 2018 8:16 AM
To: main@jfw.groups.io
Subject: Adobe Accessibility Setup Assistant

 

Hey!

I am having problems with Adobe DC & Accessibility Setup Assistant in Adobe!

Evry time I open Adobe DC it starts with the Accessibility Setup Assistant!

Any one having the problem with Accessibility Setup Assistant in Adobe?

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

 

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