FW: grouped conversations in outlook 2010 with last version of jaws 2018

William Windels
 

Hello,

Below a mail of the vfo support team about grouped conversations in outlook 2010.

It should be a problem on the microsoft side they say but anyway: are there any workarounds, scripts, or other procedures so that jfw-users can work with grouped conversations in outlook 2010?

And if not, is another version of microsoft office a better choice?

 

Thx for any suggestions.

William Windels  

 

Van: VFO Technical Support [mailto:support@...]
Verzonden: dinsdag 7 augustus 2018 17:18
Aan: William Windels
Onderwerp: RE: grouped conversations in outlook 2010 with last version of jaws 2018

 

Hello William:

 

Thank you for contacting VFO ® Technical Support.

 

We do not provide technical support for Microsoft® products. Microsoft has a disability support service for their products.

JAWS 2018® and Office 2016® are compatible. Please see the below support resource page from Microsoft. Their contact us information is on this page.

 

https://www.microsoft.com/en-au/Accessibility/disability-answer-desk

 

 

If you have any additional questions regarding this or any other issue, please don't hesitate to contact us.

 

If replying to this message, be sure to include all previous correspondence pertaining to this matter so that we might better assist you.

 

 

 

Sarai Bucciarelli

VFO™ | Technical Support Specialist

11800 31st Court North, St. Petersburg, FL 33716

T 727-803-8000 F 727-803-8001

www.vfogroup.com

How am I doing?  Let

Bryan Carver, Director of Technical Support know!

 

 

The information contained in this communication is confidential, may constitute inside information, and is intended only for the use of the addressee. It is the property of VFO™. Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful.  If you have received this communication in error, please notify us immediately by return email, and destroy this communication and all copies thereof, including all attachments.

 

From: William Windels <william.windels@...>
Sent: Tuesday, August 7, 2018 9:06 AM
To: VFO Technical Support <support@...>
Subject: Re: grouped conversations in outlook 2010 with last version of jaws 2018

 

hello,

thx for the answer.

some questions about your mail:

1 I am living in Belgium so calling to a american number is not that cheap and easy.

Do you have a online contact system?

 

2: why should the problem change if vfo/freedom scintific has already talked about that to help 1000 or more people over the world?3: is there a other mail program that works better with jaws in global and more specific with grouped conversations?

 

kind regards, 

william windels

 

Verstuurd vanaf mijn iPhone


Op 7 aug. 2018 om 14:58 heeft VFO Technical Support <support@...> het volgende geschreven:

Hello William:

 

Thank you for contacting VFO ® Technical Support.

 

Since Outlook® is not behaving as expected in conversation view, it would be beneficial to consult the Microsoft® accessibility team for assistance. Please call 800-936-5900.

 

If you have any additional questions regarding this or any other issue, please don't hesitate to contact us.

 

If replying to this message, be sure to include all previous correspondence pertaining to this matter so that we might better assist you.

 

 

 

Sarai Bucciarelli

VFO™ | Technical Support Specialist

11800 31st Court North, St. Petersburg, FL 33716

T 727-803-8000 F 727-803-8001

www.vfogroup.com

How am I doing?  Let

Bryan Carver, Director of Technical Support know!

 

 

The information contained in this communication is confidential, may constitute inside information, and is intended only for the use of the addressee. It is the property of VFO™. Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful.  If you have received this communication in error, please notify us immediately by return email, and destroy this communication and all copies thereof, including all attachments.

 

From: William Windels <william.windels@...>
Sent: Tuesday, August 7, 2018 3:40 AM
To: VFO Technical Support <support@...>
Subject: grouped conversations in outlook 2010 with last version of jaws 2018

 

Hello,

 

I am trying to group mailmessages in 1 specific mailfolder.

 

I tought I should see the following with jaws:

+ sign on the left of each row in the mail inbox when a tread is collapsed and a – sign when that tread is expende.

(this is the case when there are mailfolders with subfolders).

 

At the moment, I see a - sign next to a collapsed tread and nothing next to the messages in the tread.

 

I suppose I can reply/forward from a collapsed message or expanded message with the default outlook hotkeys ctrl+r, ctrl+shift+r or ctrl+f?

 

When going up/down with arrow keys in a mail-folder with collapsed and expanded treads:

I should use enter or arrow right /left to expand or colaps treads.

 

When entering on a collapsed tread, I expect that the most recent message is opened to read like with a message that is not in a collapsed list.

 

Any hints or setup assistance with mail-trads in outlook is very welcome.

 

Kind regards,

William Windels

     

 

Met vriendelijke groeten,

William Windels

Bemiddelaar VDAB - werkwinkel Vac Gent

Virginie Lovelinggebouw

Koningin Maria Hendrikaplein 70 (aan het Sint-Pieters Station), 9000 Gent

T 09/248.53.00 F: 09/248 55 09 brussel: 487

 

Openingsuren: elke werkdag van 8:30h-12:00h

En 13:00h-16:00h (niet op donderdag)

Servicelijn: 0800/30 700 (elke werkdag van 8h-19h)

Vanuit het buitenland: +32 2 508 38 11.

vdab.be

 

solicitatietips kan je vinden op:

vdab.be/solliciteren of fiches van een bepaald beroep of bijhorende getuigenis kan je vinden nop vdab.be/beroepeninfo

 

Join main@jfw.groups.io to automatically receive all group messages.