Re: Problems upgrading Jaws

Juan Pablo <jpculasso@...>

Lory, are you able to upgrade to this version? in other words: the SMA associated with your licence key go up to jaws 13.0 or more?

-----Original Message-----
From: Lori Duncan
Sent: Wednesday, January 04, 2012 8:10 PM
Subject: Problems upgrading Jaws

Hi I'm upgrading from Jaws 11 to 13, but when I run the activation
wizard and activate by the net I get a box telling me the activation was
successful, then when I exit that another box comes up saying my
authorisation code was for an older version. I've checked my serial
number and everything is correct, so I'm not sure what else could be
going wrong. Has anyone else had this problem? Thanks from Lori.

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