Re: ABSunset has stopped working

kevin meyers
 

Worked with Microsoft Accessibility. It came down to deleting Acer portal. I now have to call Acer to find out what Acer Portal does. Right now the ABSunset no longer shows.

 

Kevin Meyers

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Wednesday, August 1, 2018 3:18 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

It just opens back doors that allow other viruses to enter your computer. It also said that it cripples some functions in Windows. You should be good for a day or two, but I wouldn’t let it hang around very long.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Wednesday, August 1, 2018 12:53 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

Bill, How quickly should I get this virus removed? If I cannot find someone with sight to help, should I leave my laptop off until I can find someone?

 

Cheers,

 

 

Kevin Meyers

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Wednesday, August 1, 2018 2:34 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

Hi, Kevin. This is a tricky infection to eradicate. My suggestion is to call the Microsoft Answer desk.

 

800-936-5900

 

They have a lot of tools, and can look on their knowledge base to see the best way to remove the ABSunset virus. The problem you’re going to have is that you may need to start your computer in safe mode. During this time in safe mode, the Microsoft tech will not be able to connect with, and control your computer.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Wednesday, August 1, 2018 12:25 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

I used MRT and it came back saying there were no threats found. I turned off my laptop and turned it back on. The ABSunset virus still exists. Now what?

 

Kevin Meyers

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gerald Levy
Sent: Wednesday, August 1, 2018 1:55 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

 

Have you tried removing this virus using the Microsoft Malicious Software Removal Tool (MRT)?  To run MRT, type “MRT” into the Run dialog (Windows key-R).

 

Gerald

 

 

 

Sent: Wednesday, August 01, 2018 2:44 PM

Subject: Re: ABSunset has stopped working

 

I looked on the internet to see how to remove it. Windows defender couldn’t do anything with it. The information on the web says to download SpyHunter. Does anyone know of SpyHunter? Should windows defender be able to handle this virus?

 

 

 

Kevin Meyers

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris via Groups.Io
Sent: Wednesday, August 1, 2018 12:53 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

According to google its a virus

 

 

From: kevin meyers
Sent: 01 August 2018 18:47
To: jfw@groups.io
Subject: ABSunset has stopped working

 

 

Hello, I got the message stating ABSunset has stopped working. Does anyone know what this app does?

 

Cheers,

 

 

Kevin Meyers

 

 

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