Re: ABSunset has stopped working
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kevin meyers
Bill, Thanks for the info. I will see if a friend can come over to help.
Cheers,
Kevin Meyers
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Wednesday, August 1, 2018 2:34 PM To: main@jfw.groups.io Subject: Re: ABSunset has stopped working
Hi, Kevin. This is a tricky infection to eradicate. My suggestion is to call the Microsoft Answer desk.
800-936-5900
They have a lot of tools, and can look on their knowledge base to see the best way to remove the ABSunset virus. The problem you’re going to have is that you may need to start your computer in safe mode. During this time in safe mode, the Microsoft tech will not be able to connect with, and control your computer.
Bill White
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
I used MRT and it came back saying there were no threats found. I turned off my laptop and turned it back on. The ABSunset virus still exists. Now what?
Kevin Meyers
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gerald Levy
Have you tried removing this virus using the Microsoft Malicious Software Removal Tool (MRT)? To run MRT, type “MRT” into the Run dialog (Windows key-R).
Gerald
From: kevin meyers Sent: Wednesday, August 01, 2018 2:44 PM Subject: Re: ABSunset has stopped working
I looked on the internet to see how to remove it. Windows defender couldn’t do anything with it. The information on the web says to download SpyHunter. Does anyone know of SpyHunter? Should windows defender be able to handle this virus?
Kevin Meyers
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris via Groups.Io
According to google its a virus
From: kevin meyers
Hello, I got the message stating ABSunset has stopped working. Does anyone know what this app does?
Cheers,
Kevin Meyers
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