Re: ABSunset has stopped working


Bill White
 

Hi, Kevin. This is a tricky infection to eradicate. My suggestion is to call the Microsoft Answer desk.

 

800-936-5900

 

They have a lot of tools, and can look on their knowledge base to see the best way to remove the ABSunset virus. The problem you’re going to have is that you may need to start your computer in safe mode. During this time in safe mode, the Microsoft tech will not be able to connect with, and control your computer.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Wednesday, August 1, 2018 12:25 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

I used MRT and it came back saying there were no threats found. I turned off my laptop and turned it back on. The ABSunset virus still exists. Now what?

 

Kevin Meyers

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gerald Levy
Sent: Wednesday, August 1, 2018 1:55 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

 

Have you tried removing this virus using the Microsoft Malicious Software Removal Tool (MRT)?  To run MRT, type “MRT” into the Run dialog (Windows key-R).

 

Gerald

 

 

 

Sent: Wednesday, August 01, 2018 2:44 PM

Subject: Re: ABSunset has stopped working

 

I looked on the internet to see how to remove it. Windows defender couldn’t do anything with it. The information on the web says to download SpyHunter. Does anyone know of SpyHunter? Should windows defender be able to handle this virus?

 

 

 

Kevin Meyers

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Chris via Groups.Io
Sent: Wednesday, August 1, 2018 12:53 PM
To: main@jfw.groups.io
Subject: Re: ABSunset has stopped working

 

According to google its a virus

 

 

From: kevin meyers
Sent: 01 August 2018 18:47
To: jfw@groups.io
Subject: ABSunset has stopped working

 

 

Hello, I got the message stating ABSunset has stopped working. Does anyone know what this app does?

 

Cheers,

 

 

Kevin Meyers

 

 

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