Re: Severe JAWS stuttering


I have a similar issue with JAWS severely stuttering, and the computer
is a custom built machine that my dad had built for me to use when I
would go into his office. it does have a second (PCI) sound card, and in
tinkering to figure out what I can do to stop the stuttering, I updated
the drivers but no improvement occurred. then I tried turning off the
noise cancellation and audio enhancements of the sound card resulting
with little improvement but was still too much stuttering to deal with.
then I discovered that when I unloaded JAWS and loaded NVDA, the
stuttering dramatically decreased, and for some reason, had to uninstall
JAWS, and noticed that the stuttering was completely gone. NVDA was
talking flawlessly. but once I installed JAWS again, the stuttering came
back as if it wasn't tinkered with at all.

so, I concluded there was nothing I could do other to use NVDA with
minimal stuttering because I prefer to use JAWS some day.

from your reply, the problem is related to the processor? the computer
is running w7, J14 or 16 (forgot which one), 4 GB RAM, 1.6 GHZ Intel
(something). what could I try to make the stuttering go away while JAWS
is being used, any ideas?

-------- Original Message --------
From: netbat66 []
Sent: Tuesday, Jul 31, 2018 8:25 PM EST
Subject: Severe JAWS stuttering

the problem is the voice synthisizer voices share the same on board
computer c p u as all the other running programs. especially programs
like  that are continuely accessing the drive, like antivirus and
malware bytes,  listening to music or you tube etc.
the c p u will pause the  sound card  voice a few mili seconds so it can
do something else. then turn the sound card back on and continue from
where it left off.
you won't notice this if your c p u is fast enough.
you might be able to stop the stuttering if you use a dedicated sound
card, not a u s b headphone. which still uses the c p u to process the
they have there own sound processor to take the processing load off the
computer c p u so it can do other chores

-----Original Message----- From: Laura Richardson
Sent: Tuesday, July 31, 2018 3:15 PM
To: ; 'JAWS Private Beta Group'
Subject: Re: Severe JAWS stuttering

I’m having the same issues on a Dell laptop with Windows 10 and Jaws 18.
Please let me know if you find out what the issue is …… Windows 10 or Jaws.


From: <> On Behalf Of Don Mauck
Sent: Tuesday, July 31, 2018 12:25 PM
To:; JAWS Private Beta Group
Subject: Severe JAWS stuttering

Sorry for the cross post. I’ve not seen any one on either list state
this as an issue, however, there are two of us here that are having the
same problem. The JAWS stutter gets so bad that you can’t complete any
task. The speech will get so bad that you think that JAWS has just
crashed. It also obviously affects scanning messages, documents and even
just reading items off of your desktop.

Both of us also have Lenovo laptops and I’m not ruling that out either.
The interesting thing is that I disconnected my Braille display and it
has gotten much better, however, that’s not the kind of fix I want. I’m
really interested in any feedback I can get to resolve this. We are moth
using the latest JaWS2018, but I’ve seen this happening for a while and
just thought it was my Laptop. We are using Windows10 and we both tried
different versions of JAWS going back to JAWS16 and till have this problem.


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