Re: alt and control key seem to be stuck

Ashleigh Piccinino

Good to know!

On Jul 1, 2018, at 5:13 PM, HH. Smith Jr. <josham129@...> wrote:

I’ve had this reoccurring, intermittent issue from version 15. I reported it but I couldn’t repeat the problem for the technical support person. so, I kind of figure a fix out. I would hold the control and alt key at the same time and tap the escape key a few times and that seems to work about 95% of the time.


From: <> On Behalf Of Bill White
Sent: Sunday, July 1, 2018 12:12 PM
Subject: Re: alt and control key seem to be stuck


This is something I have seen with computers since 2003. You can either do what you did, and unload JAWS, or simply press both ALT keys sequentially. That usually unsticks them.


Bill White



From: [] On Behalf Of kevin meyers
Sent: Sunday, July 1, 2018 9:09 AM
Subject: alt and control key seem to be stuck




I’m using windows10 and jaws2018. Suddenly either the alt or control key is stated when pressing enter, any of the arrow keys and so on. If I unload Jaws and reload it goes away. What could be causing this to suddenly occur?





Kevin Meyers


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