Re: known issues with Excel 2016 freezes with JAWS?
I never had a problem with using the arrow keys to navigate in Excel, also using Office 365 and latest Jaws 2018 with Windows 10.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Alan Robbins via Groups.Io
Sent: Friday, July 6, 2018 4:07 PM
Subject: Re: known issues with Excel 2016 freezes with JAWS?
I had this problem for the longest time but a month or so ago it cleared up. I’m using Windows 1803 and latest of Jaws 2018. I figured they had fixed this. It was extremely annoying to say the least.
Thanks, John. I thought I recall some issue out there. I opened a different file today with no noticeable issues. When I have a few minutes, I’ll run a few tests to see which files it crashes on and if there is a difference in file location, how I open them, and so on. Another lister gave some an idea that I’ll also check on.
There seems to be a known issue with JAWS and Excel 2016. The only work around that seems to help is using tab, shift tab, enter, and shift enter to move between cells. Using the arrow buttons seems to cause Excel to slow then freeze. I understand this has been reported to the JAWS people and Microsoft but no fix yet that I heard.
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