moderated Re: Using the outlook web interface with jaws

Russell Solowoniuk

Hi Sieghard,

I was wondering why that would be the case, and I don’t exactly know why you would have such a good experience on the Outlook web interface. I know it wasn’t at all accessible for me until I changed to the light version. If memory serves, I had a difficult time going in to the web version and changing to the light version, so I first changed to the light version by changing the end of the URL to layout=Light as I discussed previously. Once I did this I was able to go into the settings and make the change there. Another way to do this is to change the URL and then create a shortcut on the desktop pointing to the URL ending with “layout=light”.

I wonder if it has anything to do with the version of Office 365 being used? I think there are builds that get updated on a monthly basis and others that get updated less frequently?

Whatever the case, I’m glad you are able to access the web version of Outlook without changing anything!



On Jun 27, 2018, at 7:36 PM, Sieghard Weitzel <> wrote:

Hi Russell,

Do you know why am I getting such a different experience? I don't have any option for a light interface for Office 365, but the Outlook web app which I get is super accessible, uncluttered and easy to use.

-----Original Message-----
From: <> On Behalf Of Russell Solowoniuk
Sent: Wednesday, June 27, 2018 10:12 AM
Subject: Re: Using the outlook web interface with jaws

Hi Kim,

No worries… glad it worked for you. I had the same struggles last June when we switched to Outlook as part of Office 365 at work.



On Jun 27, 2018, at 5:20 AM, Kimber Gardner <> wrote:


You are the best! Thank you so much. I used the "manual" method
because, well, that's just how I roll. <g>

The light layout is so much better, so much simpler. What a relief.

Thanks again for saving me from another headache.


On 6/26/18, Russell Solowoniuk <> wrote:
Hi Kimberly,

Here are instructions for changing Outlook on the web to a light
version that is more accessible.

If the following websites instructions don’t work by changing it in
the settings, then try the manual directions below.

Proper way, via settings:

Manual method:
After signing in by whatever method (probably <>),
look at the address bar, it will probably start with something like the following:
Just go and delete the blaughblaughblaugh part, and put in
layout=light, so the new address would be

Make sure not to delete the question mark (?) in the URL.

Hope this helps,

On Jun 26, 2018, at 1:24 PM, Kimber Gardner

Hi all,

Hoping someone can give me some help. In my office there is an
ongoing email issue that prevents us from sending or receiving email
except through the web interface of outlook.

The interface looks like it should be accessible enough, but for
some reason I am finding it incredibly confusing. If anyone has some
familiarity with the outlook interface and can give me some tips I
would very much appreciate the help. Our helpdesk folks have no idea
how soon the problems will be fixed so there's no telling how long I
will be trapped in outlook web mail hell.

Thanks in advance



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