moderated Re: Using the outlook web interface with jaws


Why do I get a totally different and fully accessible page? I’m not complaining of course, but just wondering.

When I log into Office 365 and go to the Outlook Web App, the address is this:


I get very easy links for the different mailboxes, it says how many unread messages are in said mailboxes and the actual list of messages is  a table where there is a “Select All” checkbox at the top before the table and then each message has a checkbox on the left side and I can use table navigation to go down the “From” column, over to the date or subject etc. At the very bottom it says “

Connected to Microsoft Exchange”.





From: <> On Behalf Of Russell Solowoniuk
Sent: Tuesday, June 26, 2018 7:31 PM
Subject: Re: Using the outlook web interface with jaws


Hi Kimberly,


Here are instructions for changing Outlook on the web to a light version that is more accessible.


If the following websites instructions don’t work by changing it in the settings, then try the manual directions below. 


Proper way, via settings:


Manual method:

After signing in by whatever method (probably, look at the address bar, it will probably start with something like the following:

Just go and delete the blaughblaughblaugh part, and put in layout=light, so the new address would be


Make sure not to delete the question mark (?) in the URL.


Hope this helps,



On Jun 26, 2018, at 1:24 PM, Kimber Gardner <kimbersinbox1963@...> wrote:


Hi all,

Hoping someone can give me some help. In my office there is an ongoing
email issue that prevents us from sending or receiving email except
through the web interface of outlook.

The interface looks like it should be accessible enough, but for some
reason I am finding it incredibly confusing. If anyone has some
familiarity with the outlook interface and can give me some tips I
would very much appreciate the help. Our helpdesk folks have no idea
how soon the problems will be fixed so there's no telling how long I
will be trapped in outlook web mail hell.

Thanks in advance



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