Moderated Re: static issue

Shan Noyes

It is NHP with 16 gigs of RAM running windows 10 worked fine until I updated to Windows 1803 now everything works fine in notepad word but when I’m on the desktop or doing Internet browsing whatever I type is gibberish however it is entering the correct information because in a dialogue box for search and type in the word horse I get gibberish but yet the word horse is correctly entered when I get home I will go grab the latest version of jaws 2018 and we’ll see if that fixes it I will let you know what words

On May 20, 2018, at 7:25 PM, kevin meyers <kman2020@...> wrote:

Shan What is the brand of your laptop or desk top?


From: [] On Behalf Of Shan Noyes
Sent: Friday, May 18, 2018 2:08 PM
Subject: Re: static issue


No but since he spring update windows 10 when I am typing in Internet explorer or Google my keyboard echo gives gibberish e.g. I get the letter a in it might say the letter Z but the interesting thing is when typing in word or notepad the keyboard Echo is correct anyone else experiencing this type of problem

On May 18, 2018, at 12:00 PM, kevin meyers <kman2020@...> wrote:



As some of you know I have been encountering a static problem with my Acer laptop, Inspire 5, Windows110 and Jaws2018.


Seems like since the April update the static has dropped somewhat. It seems to be a problem when I type. I’m a fast typer.


I uninstalled Openbook, Office2016 and Jaws2018. I then did a restore to Windows and installed Jaws2018. I used notpad and the static still exists. I did make sure the updates to the sound card were current and turned off enhancements. Still occurs.


If I type slow there is no problem. Jaws support told me that since the April updates to Windows10 others have been encountering the static problem.


Is anyone having this problem? Is just when typing fast? Is at other times?


The only thing that corrected the static was using NVDA. Jaws suggested I use NVDA.


It comes down to a Jaws problem. So now what? I did send an email to support and will see how they respond.


Any commenets?


Cheers, Kevin

Join { to automatically receive all group messages.