moderated Re: Returning an Item on amazon.com


cecropia64
 

Just another quick question Steve. Is there anywhere where one can find some of these long lost tips and tricks?  I'd really be interested and I think others would be too.  Thanks


Stew

On 5/20/2018 12:26 PM, Steve Nutt wrote:
Hi,

Well Bypass means just that. So considering the space bar is used to tick a box, whether a screen reader is loaded or not, I just figured that telling JAWS to ignore the next keypress would work.

Sometimes JAWS is not so smart about passing keys through to an application, so we have to give it a little helping hand.

That bypass key is often not known about, or forgotten by people, and it really saves your bacon sometimes.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of cecropia64
Sent: 20 May 2018 14:54
To: main@jfw.groups.io
Subject: Re: Returning an Item on amazon.com

Steve:


Just a question. How did you figure out that the key combination would work? Trial and error or something else. Just curious?


Stew


On 5/20/2018 9:52 AM, paul lemm wrote:
Hi Steve,

Just given it a try and that works a treat, cheers for the advice.

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: 20 May 2018 11:51
To: main@jfw.groups.io
Subject: Re: Returning an Item on amazon.com

Hi,

To select the tick box with JAWS, simply press the bypass key, JAWS key+3
then space bar. This will tick it.

All the best

Steve

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of paul lemm
Sent: 17 May 2018 21:52
To: main@jfw.groups.io
Subject: Re: Returning an Item on amazon.com

Hi,

Yeah I've had this problem too, although its not a perfect solution the only
way round this I've found is to shut down jaws and open NVDA, using NVDA you
can then select the tick box , plus the drop down menu which asks for the
reason for the return then click the next/continue button, then when on the
next page you can shut down NVDA and open jaws and continue from there on
in with jaws. Like I said its not a perfect solution, but it gets the job
done none the less. Hope this helps

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ekstrand,
Pamela A. -ND
Sent: 17 May 2018 21:32
To: main@jfw.groups.io
Subject: Returning an Item on amazon.com

I am using JAWS 18 and Windows 7. I am trying to return an item bought
through Amazon, and cannot seem to get past where it wants you to check the
box indicating the item I want to return. JAWS just keeps saying "Checkbox
not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if
anyone else has had luck returning an item recently. I tried both IE and
Chrome.

Pam
























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