Moderated Re: Returning an Item on

Sieghard Weitzel <sieghard@...>

I have done this not long ago here on which could be slightly different, but it was fully accessible. Have you tried enter or you could try to turn off the virtual cursor and try to tab to the checkbox to see if you can check it then. Another way would be to try and find it with the Jaws cursor and left click it.

-----Original Message-----
From: <> On Behalf Of Ekstrand, Pamela A. -ND
Sent: Thursday, May 17, 2018 1:33 PM
Subject: Returning an Item on

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.


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