moderated Re: Returning an Item on amazon.com


netbat66
 

i just returned an item yesterday and was useing window eyes and firefox esr 52
and i was not useing the accessibility site. many times i have better luck useing the normal web site to vied items and place orders because the accessibility site does not use headers on there pages.
most of the time if you want to switch between the two sites you have to log out then go to the other site.
if i don't i will go to the last site i logged into. no matter what site i type in the web page edit box.

-----Original Message-----
From: Alan Robbins
Sent: Thursday, May 17, 2018 1:40 PM
To: main@jfw.groups.io
Subject: Re: Returning an Item on amazon.com

And you won't. I've been on them about this for last couple of years. You
will need to call the 800 # and they will assist you. Complain a lot,
hopefully it will help. Prior to a couple of years ago I completed the
process independently.

Al

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ekstrand, Pamela
A. -ND
Sent: Thursday, May 17, 2018 4:32 PM
To: main@jfw.groups.io
Subject: Returning an Item on amazon.com

I am using JAWS 18 and Windows 7. I am trying to return an item bought
through Amazon, and cannot seem to get past where it wants you to check the
box indicating the item I want to return. JAWS just keeps saying "Checkbox
not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if
anyone else has had luck returning an item recently. I tried both IE and
Chrome.

Pam

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