moderated Returning an Item on

Ekstrand, Pamela A. -ND

I am using JAWS 18 and Windows 7. I am trying to return an item bought through Amazon, and cannot seem to get past where it wants you to check the box indicating the item I want to return. JAWS just keeps saying "Checkbox not checked". Pressing the spacebar does not change what JAWS says.

I will probably end up calling Amazon accessibility, but was wondering if anyone else has had luck returning an item recently. I tried both IE and Chrome.


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