Re: JFW 12 and Adobe Reader 10.1

Sharon Clark

Hello Eric,

Thank you so much! This worked! Now my student can read PDF documents.

Thanks Again,

-----Original Message-----
From: []
On Behalf Of Bergen, Eric
Sent: Monday, December 19, 2011 4:59 PM
To: 'The Jaws for Windows support list.'
Subject: RE: JFW 12 and Adobe Reader 10.1

I am not sure if this will make a difference but try this.
Go to your start menu and open Adobe Reader.
Go to your edit menu and click on preferences.
Find General in the list and hit tab.
Keep tabbing until you find enable protected mode at startup and make sure
it is unchecked.
Tab to ok and hit enter.
This is what I did and I was able to read PDF documents after that.
As long as it is not a scanned document. In this case you will need OCR.
Hope this helps.

-----Original Message-----
From: []
On Behalf Of Sharon Clark
Sent: Monday, December 19, 2011 3:17 PM
Subject: JFW 12 and Adobe Reader 10.1


I have a student who's attempting to open PDF documents found through
EBSCOhost to read using Adobe Reader 10.1. When the article is opened;
however, JAWS cannot read anything. We were able to read the document with
Read Out Loud. Is there a setting that needs to be changed to allow JAWS to
read the document? Your assistance is greatly appreciated concerning this


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