Moderated Re: Chrome closing

paul lemm

Hi Anna,


I think the most common cause for chrome crashing is usually an extension you have installed in chrome. Below is a link to things you can do to fix chrome issues., there are 7 parts/suggestions you can try (you can skip to each section by pressing h to jump between headings), part 6 explains how to reset chrome, which should fix most chrome issues as I believe it restores everything to default, so you’ll lose bookmarks, extensions, saved data etc. one quick note, in the instructions it often says click ⋮, this just means press the chrome button which you do by pressing  the left alt key. Hope the link helps and you get it working again.


From: [] On Behalf Of Anna Givens
Sent: 04 May 2018 19:07
To:; Jaws List
Subject: Chrome closing


I have a question that I'm really hoping you could shed some light on. I need to use Chrome browser but almost everytime I try to use it with JAWS, it will just close itself after either a few seconds or a few minutes. It is not always on the same site or link or whatever that it closes itself on either. Usually it closes when I click on something. But it's not consistent. Like it might close when I click on a "login" link but then when I reopen Chrome and go back to the site and click on the login link again, it may close again OR it may let me keep going, and login, but then it will close a couple minutes later when I click on some other link. (That's just a random example.) it doesn't do this when I'm not using JAWS. I have no other computer with JAWS to use here to finish up what I need to do for the semester online and don't have a lot of time to spend trying to fix this issue because I have to get my work done, but then I can't really get anything done if it keeps closing on me all the time. I do need to use Chrome for what I'm doing and just hoping you may have some ideas? Please let me know your thoughts.

Thank you so much. 

Anna E Givens


Join { to automatically receive all group messages.