moderated Re: Spyware
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It interfered with backing up files to external drives. It did not play nice with Windows Defender. Microsoft Disability Answer Desk finally told me to just uninstall it.
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of Sieghard Weitzel
Sent: Tuesday, April 03, 2018 5:15 PM
Subject: Re: Spyware
Can you explain in more detail what the problem was? I have it installed on my Windows 10 laptop and it seems to cause no issues.
Malware Bytes really screwed with Windows 10. Ended up uninstalling it for good.
Not sure about costs to call Microsoft , as I’ve never called them before. But another thing you might want to try even if the message isn’t there afterwards is install malware bytes, I use a pretty good anti-virus but malare bytes picks up stuff that antivirus won’t find. There’s a free and premium version, I use the free one and that works fine for me. hope you get it all sorted.
Richard, Jessica, and Paul:
Thank you all for the advice. If it comes up again, I will definitely call Microsoft accessibility. Is there any charge for calling them?
Administrative Pricing Specialist
p. 414-778-3040 Ext 4063 t. 800-642-8778 f. 414-778-3392
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If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.
But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it.
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