moderated Re: Spyware
David & his pack of dogs
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Getting back to my earlier message, when a call came through, I was not there and an automated message was put on my voicemail. It was not the MS help desk #. I phoned the number back, Doreen who answered the call did not identify herself from Microsoft much less the help desk. she only identified herself when I asked to speak to the help desk when she gave me sighted directions. I suggested in my review of her that she be put in another department where she has little to do with the general public because her listening skills were just not there. When a caller I Ds themselves as being visually impaired, you do not give them sighted directions as outlined earlier.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Sharon
Sent: April 3, 2018 12:32 PM
Subject: Re: Spyware
No it is not legit. I got a similar one. Microsoft Disability helps you file a report every time you call.
If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.
But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it.
“The secret is not to make your music louder, but to make the world quieter.”
- Mitch Albom from The Magic Strings of Frankie Presto, page 1