moderated Re: Spyware


Sharon
 

Malware Bytes really screwed with Windows 10. Ended up uninstalling it for good.

Sharon

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of paul lemm
Sent: Tuesday, April 03, 2018 8:48 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

Hi,

 

Not sure about costs to call Microsoft , as I’ve never called them before. But another thing you might want to try even if the message isn’t there afterwards is install malware bytes, I use a pretty good anti-virus but malare bytes  picks up stuff that antivirus won’t find. There’s a free and premium version, I use the free one and that works fine for me. hope you get it all sorted.

 

 

Paul

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of John Doering
Sent: 03 April 2018 13:43
To: main@jfw.groups.io
Subject: Re: Spyware

 

Richard, Jessica, and Paul:

Thank you all for the advice.  If it comes up again, I will definitely call Microsoft accessibility.   Is there any charge for calling them?

 

Regards,

 

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

From: Richard Turner [mailto:richardturner42@...]
Sent: Tuesday, April 03, 2018 7:25 AM
To: main@jfw.groups.io
Subject: Re: Spyware

 

John,

If you know the 800 number, you could Google it from your work computer to find out if it is for real, which I highly doubt.

But, I'd call Microsoft accessibility: 800-936-5900 from before turning on the computer. Ideally, from a speaker phone so when you turn it on, if the pop-up comes up they can hear it. 

HTH,

Richard

 

 

 

“The secret is not to make your music louder, but to make the world quieter.” 

- Mitch Albom from The Magic Strings of Frankie Presto, page 1


On Apr 3, 2018, at 5:07 AM, John Doering <john.doering@...> wrote:

Hello:

When surfing the web last night, I entered on a link and got a pop up window that stated Windows detected my system was attacked by spyware.  It stated the spyware was now stealing my credit card numbers, passwords, and the rest.  It also stated this verbally in a female voice with what sounded like a British accent.  It demanded that I call Microsoft at an 800 number it provided.  It also stated that if I closed the window without calling that Microsoft 800 number, Microsoft would to protect their system disable my IP address.

I never trust pop ups from the web so tried to close the window without success.  I then shut down my system, but when I powered back up the pop up came up again.  This time though, I was able to close the window.  I ran a  virus scan with Windows Defender and there were threats found.  I entered on the take action link and let it run its course.  I then ran MRT.exe which found nothing.  Then I shut down the system and have not started it since.  Keep your fingers crossed that it is gone when I power up.

For your information, I am sending this message from my work computer, so should not be infected. 

Has anyone heard of this and is the 800 number legit?

Any help would be appreciated.

 

Thankyou,

 

 

John Doering

Administrative Pricing Specialist 

 

p. 414-778-3040 Ext 4063  t. 800-642-8778 f. 414-778-3392

 

NOTICE: The information contained in this email and any document attached hereto is intended only for the named recipient(s). If you are not the intended recipient, nor the employee or agent responsible for delivering this message in confidence to the intended recipient(s), you are hereby notified that you have received this transmittal in error, and any review, dissemination, distribution or copying of this transmittal or its attachments is strictly prohibited. If you have received this transmittal and/or attachments in error, please notify me immediately by reply e-mail and then delete this message, including any attachments.

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