Lauren,

I've seen this same thing for several versions of jaws and ms word.
Sometimes if you arrow past the selections you actually want to read
like font then arrow back jaws will start reading. Another trick that
usually works for me is to type a letter like T which takes you to the
first selection beginning with T in the font list (I think it's
Tahoma). You should then be able to move up and down the list and jaws
will read the choices.

I hope this helps.

Kimber

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Kimberly