Re: Deleting program from system disc

Jonas Voll

Looks like an regular uninstall!

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

-----Original Message-----
From: [] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 10:24 AM
Subject: Re: Deleting program from system disc

Here's the link, see what you can make of it.

On 30/01/2018 15:33, Chris wrote:

Is it definitely still installed on your system?

*From: *Val Paul <>
*Sent: *30 January 2018 14:11
*To: * <>
*Subject: *Re: Deleting program from system disc

Hi Chris!

Have done exactly what you said, but nothing under installed programs.

Even tried to type in the date it was installed, but nothing!

On 30/01/2018 13:43, Chris wrote:

If you go into settings windows key+I
Tab once to the categories list
Hit the arrows keys till you find apps category and hit enter
Now tab to the programs and features listing and tab till you get to
the installed programs list then arrow down to the program you are
looking for and hit enter
Then tab to the uninstall button hit enter and follow the uninstall
instructions for the app
*From: *Val Paul <>
*Sent: *30 January 2018 13:10
*To: * <>
*Subject: *Re: Deleting program from system disc
Forgot to say, using the latest version of windows 10.
On 30/01/2018 12:55, Chris wrote:
As a side note most software have a trial period before you
to buy
This is something to consider next time before purchasing a online
software product
To uninstall it will depend on what version of windows you are
*From: *george b <>
*Sent: *30 January 2018 12:40
*To: * <>
*Subject: *Re: Deleting program from system disc
Hit the windows key
In the edit field type in add remove programs and hit enter
Tab to you get to the list of programs on your device
Arrow down to the name of the program and hit enter
Tab to remove and hit enter and follow the prompts
-----Original Message-----
From: [] On Behalf Of
Val Paul
Sent: January 30, 2018 4:25
Subject: Deleting program from system disc
I recently purchased an antivirus from a company but found it was
visual and I couldn't do a scan myself. I got this on Saturday and
applied for a refund and the accounts department were very good
about it.
When I purchased the antivirus, they actually installed it via
support, but when i contacted them this, they told me to go into
control pannel to programs and features to uninstall it that way.
I have done this, but its not there!
Since then, i've been back to them to ask them if they'll
uninstall it
for me as i couldn't find it in control pannel. They're refusing
to do
this, and have told me to go into the system disc, and i'll find
uninstall program there.
I haven't a clue how to do this as i've only had hp for 2 weeks.
Can someone help please?
Sorry to have written such a long explaination.

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