Re: Messages Disappear when Sent to another Folder in Outlook 2016
Kevin Hourigan <kevinthourigan@...>
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I thought one needed to close the message then press alt shift V to move it.
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of Ed Culpepper
Sent: January 4, 2018 2:51 PM
Subject: Messages Disappear when Sent to another Folder in Outlook 2016
I created a new folder to organize messages for a ski trip to Vail. I verified that the folder was in place, then went to my in-box to find and move relevant messages. I opened a message regarding travel, clicked to move it to the new folder. The message appeared to close and move. I went to the new folder and Jaws told me that the folder contains 0 items. Where did my message go? Is it actually in the folder, but Jaws is not reading the folder contents? How might I get access to the message back?
I created another folder for a different subject and I can read the contents of the other newly created folder containing moved messages.
Using Jaws 2018 w/latest updates, MS Outlook 2016 Pro.
Many thanks for any help.