Re: Messages Disappear when Sent to another Folder in Outlook 2016


Kevin Hourigan <kevinthourigan@...>
 

I thought one needed to close the message then press alt shift V to move it.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ed Culpepper
Sent: January 4, 2018 2:51 PM
To: main@jfw.groups.io
Subject: Messages Disappear when Sent to another Folder in Outlook 2016

 

Hi –

I created a new folder to organize messages for a ski trip to Vail. I verified that the folder was in place, then went to my in-box to find and move relevant messages. I opened a message regarding travel, clicked to move it to the new folder. The message appeared to close and move. I went to the new folder and Jaws told me that the folder contains 0 items. Where did my message go? Is it actually in the folder, but Jaws is not reading the folder contents? How might I get access to the message back?

 

I created another folder for a different subject and I can read the contents of the other newly created folder containing moved messages.

 

Using Jaws 2018 w/latest updates, MS Outlook 2016 Pro.

 

Many thanks for any help.

Ed Culpepper

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