error when launching jaws 11

Nickus de Vos <bigboy529@...>

Hi earlyer today I helped a friend format his laptop and reinstall
jaws 11. After installing jaws and restarting the computer it doesn't
want to launch and the error it gives is something like a referral was
sent to the server, and you can only press ok. Any ideas what's wrong
or what to do about this problem?

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