Re: Jaws 2018 goes silent at PIN log-in

John Gurd

I found a technical support notice on the FreedomScientific website about the Jaws issue I described some days ago. There is hoped to be a fix in the next update release. In the meantime there is a work-around (see the link below).


-----Original Message-----
From: [] On Behalf Of Soronel Haetir
Sent: 19 November 2017 19:05
Subject: Re: Jaws 2018 goes silent at PIN log-in

I experience the same thing, I get the usual jaws startup message and then nothing. If I use password login jaws works fine.

On 11/19/17, John Gurd via Groups.Io <> wrote:
Yes, that was the first thing I checked. It is set to load at the
logon screen. I think it may not be scripted for the Windows Fall
Edition PIN login. That's why I'd like to hear from anyone using the same login.


From: [] On Behalf Of Dave...
Sent: 19 November 2017 17:59
Subject: Re: Jaws 2018 goes silent at PIN log-in


Not a Win 10 expert, but check your JAWS options under the startup.
Make sure it is set to start up after logon for all users or
specifically for you.

Oregonian, woodworker, Engineer, Musician, and Pioneer

----- Original Message -----

From: John Gurd via Groups.Io <>

To: <>

Sent: Sunday, November 19, 2017 09:52

Subject: Jaws 2018 goes silent at PIN log-in

I just updated to Windows 10 Fall edition. Now when I turn my PC on
2018 speaks some background activity at the PIN log-in prompt and then
goes silent. I have to load Narrator to enter my PIN and Jaws comes
back to life.
Also it doesn't show up in the system tray and pressing JawsKey-J does
not work. If I unload Jaws and restart it again it works fine. The
same thing happens with my laptop. Is anyone else experiencing this
with the PIN login in particular?


Soronel Haetir

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