Re: Computer repeatedly getting freezed because of Firefox


have you tried deleteing your cookies and browseing history? but i think this will also delete your passwords too.
have you tried running firefox in safe mode?
when on the desktop icon press shift and enter to load it in safe mode without any add ons running.
but do not set it back to the factory settings because this will erase your bookmarks,colors,passwords etc.
how long do you wait? grin
if i wait up to a minute ff and jaws or window eyes will start talking again.
with me the problem is firefox not window eyes or jaws.
with me it hangs when i open the bookmark list with control i, control or alt b.
i have had this problem way back with ff 20 to 52 esr.
my only work around is to turn auto load and browse mode off before i open the bookmark list for window eyes. or turn the virtual cursor off with jaws and z? before opening the bookmark list.

-----Original Message-----
From: Rahul Bajaj
Sent: Tuesday, November 14, 2017 12:33 AM
Subject: Computer repeatedly getting freezed because of Firefox

Hi All,

I am using JAWS 16, Windows 10 and the latest version of Firefox.
Unfortunately, for the last few weeks, Firefox has been functioning in
a very erratic fashion.
More specifically, when I open certain webpages (news stories, for
instance) or clicking on the sign in button on any page, Firefox stops
responding and JAWS itself stops responding.

The only solution in such a situation is to restart the computer.
Firefox is my preferred browser, because I find IE relatively slower,
and Google Chrome is not accessible with JAWS, from what I know.
If anyone here has any ideas as to why this may be happening or as to
the accessibility of Chrome, please let me know.


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