Outlook 2016 Address Field Issue

Tom Behler

Hello, everyone.


This morning, I just discovered a major problem with Outlook 2016 when originating an e-mail.


When I start a new e-mail with control N, I can no longer type a contact address into the “to” field.  When I do this, I get kicked out of my new e-mail, and get placed back into my inbox.


Interestingly, I can go to my contacts list, and copy and paste the e-mail address into the to field with no problem.  I can also reply to e-mails with no problem.


Once again, the issue occurs when originating an e-mail and trying to access someone in my contacts list.


I am using Jaws 18, Outlook 2016 with Office 365, and Windows 7 here.


Has anyone recently experienced this issue, and if so, have you found a fix?


I am eligible to upgrade to Jaws 2018, and will do so when I get the chance.


However, in the meantime, I’d like to be able to quickly originate e-mails in the usual way if at all possible.


Dr.  Tom Behler from Michigan



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